Food outlet queue management

Order ready? Their phone already knows.

AMOS Ringo is a real-time order-calling system for food outlets. Customers track their order on their phones while staff call and manage orders from dedicated caller apps. Every screen and staff device stays updated automatically.

Customer Android app Android caller Windows caller Live queue updates
Ringo Caller · Outlet queueCONNECTED

CALLED

COMING

DELIVERED

RingoCentral Food Court
Your order104In preparation
YOUR ORDER IS READY
  1. Pending
  2. In preparation
  3. Ready
  4. Calling
  5. Coming
  6. Picked up

Try it: type the customer's order number on the caller and press CALL.

3 appsCustomer Android, Android caller, Windows caller
6 stepsFrom pending to picked up, live on the phone
Multi-deviceSeveral callers share one outlet queue
Real timeEvery screen and device stays in sync
Three connected applications

One system for customers and outlet staff

Ringo combines a customer-facing Android app with dedicated caller applications for Android and Windows.

Customer Android app

Ringo Customer

Customers scan the outlet QR code, register their order number and receive live status notifications throughout preparation and collection.

  • Animated calling card
  • “I'm Coming!” and “I Got It!” actions
  • Background notification service
  • Persistent order history
Staff Android app

Ringo Caller Android

A mobile caller for outlet staff with fast order entry, queue progression and real-time sync across multiple caller devices.

  • Three-column live queue
  • Numpad and quick-call controls
  • Complete status progression
  • Automatic reconnection
Staff Windows app

Ringo Caller Windows

A standalone Windows caller built for counter operation, with the same live queue workflow as Android plus outlet session reporting.

  • Standalone Windows EXE
  • Fast keyboard and numpad use
  • Multi-device live synchronisation
  • Session reports
Order status journey

Live progress, from registration to pickup

PENDINGOrder number registered by QR.
IN PREPARATIONThe kitchen is on it.
READYPacked and waiting at the counter.
CALLINGThe customer's phone lights up.
COMING“I'm Coming!” keeps it active.
PICKED UP“I Got It!” closes the order.
Wait without waiting around

Customers are free to move while their order cooks

No need to stand by the counter. Once the order is registered, customers carry on with their visit and get notified on their phone when it's ready.

Continue shopping

Browse nearby shops instead of watching the counter.

Take a short break

Step away for a moment without worrying about missing the call.

Return to the car

Wait in the vehicle and come back only when the order is ready.

Direct mobile notification

The ready alert reaches the customer's phone, wherever they are nearby.

Less counter crowding

Fewer people gather at the pickup area, for a calmer service.

Better use of waiting time

Customers make the most of their time while the outlet prepares.

Operational features

Designed for fast-moving food outlets

QR registrationCustomers scan the outlet QR code and register their order number from their own phone.
Live notificationsStatus changes reach the customer immediately as the order moves along.
Quick callingEnter or recall orders fast with numpad controls and quick queue actions.
Three-column queueCALLED, COMING and DELIVERED stay clearly separated for fast visual work.
Multiple caller devicesSeveral staff stations share and manage the same live outlet queue.
Live queue syncAll connected staff and customer devices stay updated in real time.
Background connectivityThe customer app keeps receiving updates while running in the background.
Persistent historyOrder history stays available after app restarts.
Session reportingThe Windows caller provides outlet session reports for review.
Customer Android appOrder registration and notifications
Ringo Queue ServiceReal-time queue coordination
Android CallerMobile outlet queue control
Windows CallerDesktop calling and reports
Live queue coordination

Every caller and customer sees the same queue

Dedicated outlet queuesEach outlet runs its own queue, keeping orders and calls clearly separated.
Automatic reconnectionCaller apps reconnect automatically and recover smoothly after interruptions.
Multi-device callingSeveral staff devices work on the same queue instead of operating independently.
Customer confirmation“I'm Coming!” keeps an order active until the customer confirms with “I Got It!”.
Bring Ringo to your outlet

Faster calling. Less crowding. Better pickup flow.

Give staff a clear real-time queue, and give customers the freedom to wait away from the counter while tracking their order.